Cairo’s winter seems to be getting worse by the day and has most of us clung to our heaters or underneath a warm duvet. It’s easy to neglect yourself a bit in the winter, but you need your beauty treatments now more than ever. The cold air is a killer for hair, skin and nails. Chez Richard is a beauty salon located in Mohandiseen nearby Coffee Bean and Tea Leaf and Gouthé. The exterior of the venue resembles a Roman temple gone wrong.

Chez Richard is pretty big inside with a huge hair salon in the front and a big manicure and pedicure room in the back. The interior is light and bright, and thankfully the Roman temple theme is nowhere to be found inside. We took place on the comfy couch for a manicure and pedicure, and sat with our feet in lukewarm water while having our manicure. The girl who helped us was very nice; however manicures were definitely not her specialty. After the usual clipping and filing she started to apply the French manicure as requested. Unfortunately, she started over several times because she wasn’t always able to get the line straight. In the end our manicure took very long and our nails still looked a bit amateurish. Because it took so long to finish, the water in the pedicure bath became cold in the meantime and we had to request new water.

The pedicure was considerably better and involved thorough scrubbing and scraping. Unlike our hands, the French manicure on our feet did look good. We paid 45LE for the manicure and 55LE for the pedicure.While paying we requested a copy of the receipt and were rudely told that we were not allowed to take the receipt with us and that receipts are only for the shop and not for customers. Not only is this rude, but it’s also against the law.

Based on this reviewer's experience with a manicure and pedicure alone, Chez Richard falls well short of some of the better beauty salons that can be found around Cairo. We can excuse a bad day – everyone has them – but the staff that dealt with us directly during our visit failed on the most basic levels. At one point, we were abandoned in the room for such a long time that we thought the staff might have packed up and left for the night.