Cairo Reviews

Latest Review

Hilton Pyramids Golf Resort: Family Friendly Swimming Pool Day-Use in 6th of October City
Published On: 19/05/2013

With the temperature soaring, what could be better than a whole day filled with sunbathing, swimming and snoozing in the sun? Heading away from the busy city centre, the Dreamland Hilton Pyramids Golf Resort in 6th of October City offers a supposedly luxurious day-use package. With the Hilton's reputation preceding itself, we imagined a five star afternoon, along with serenity and tranquillity; sadly our experience didn't quite match our expectations. The beige and brown hotel lobby is fairly uninspiring, to say the least, and would definitely benefit from some modernisation. However, for an attractive 150LE, customers are granted use of their outdoor pool, as well as a meal and a soft drink. It's important to bear in mind that children can use the swimming pool for free – something we were unaware of before our arrival. For 500LE, a group of three people can enjoy both the pool and the spa facilities, including the sauna and steam room.  Looking for a day of tanning, we went for the straightforward swimming pool day-use and instead of being shown to the swimming pool by a member of staff, we were ushered back out of reception and waved off in the general direction.  When we arrived at the pool, a member of staff placed some soft, clean towels on top of our chosen sun loungers. Unfortunately, the foam mattress itself was too short for the bed – and our bodies – making for a rather uncomfortable sunbathing experience. The swimming pool is by no means large, but it is scenic, complete with bridge, palm tree and waterfall features. There's also a separate paddling pool for toddlers and babies. Of course, attending for free, both pools were busy with splashing and excited screams from crowds of young children, which somewhat disrupted the peace and quiet we'd anticipated. The drinks menu advertises a selection of fresh juices (23LE), non-alcoholic cocktails (28LE) and beer (29LE). Again, our ticket limited us to soft drinks; two canned sodas arrived chilled, alongside glasses filled with ice. The slatted tables between our sun beds were incredibly uneven, which inevitably led to many near-spillages – we'd recommend using the floor instead.  The food menu is sufficient for a poolside bar, sporting a small selection of starters (35LE-50LE), pizzas (47LE-54LE), meat dishes (80LE-104LE) and desserts (40LE-48LE). Our food voucher afforded us a choice between the club sandwich (64LE), a baked toast sandwich (46LE), a golf burger (67LE) or a shish tawouk (67LE); we opted for a club sandwich and a burger, which both took a while to arrive. Fortunately, both meals were worth the wait. The club sandwich was a huge creation; imagine double-tiered, white toasted sandwich triangles, packed with fresh salad, chicken, beef, cheese and lettuce. Although the meat was processed, the overall taste was both satisfying and incredibly filling. The burger was also colossal, made from juicy, quality meat and spread with lashings of mayonnaise and flavourful melted cheese encased in a soft, fresh bun. The thinly cut fries which came with both dishes were perfectly cooked and ever-so slightly crispy, leaving us both full and satisfied.  The Hilton offers a very standard, basic swimming pool day-use, complete with a good quality lunch, at a decent price. We'd recommend heading over if you don't mind your lazy day being hijacked by hyperactive kiddies.

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La Bodega: One Last Time for Classic Zamalek Bistro?
Published On: 19/05/2013

La Bodega is a staple on the Cairo restaurant scene. Cairenes of allsorts see the history in its walls and the years gone by. Sounds dramatic, but it's true. Over the last few months, however, rumours have surrounded La Bodega is to close down. So, think of this as an exercise in nostalgia. On the first floor of a grand old Zamalek building in 26th of July Street, La Bodega is a high-ceilinged, warm setting with lots of deep woods and stand-out furniture pieces. With three distinct areas – the restaurant, the bar and a lounge in a closed-off room towards the back – we chose a dining table with a banquet on one side, where our group of six settled in for a laid back meal. The menu is diverse and couldn't really be narrowed down to a single cuisine, with choices such as chicken curry, Algerian couscous with lamb and rabbit a la bourguignon on offer. From the array of appetisers, we chose the beef Carpaccio (55LE), which was thinly sliced and juicy, served with a light dressing drizzled on top. The spicy calamari (42LE) was cooked to a perfect consistency, but was sweeter than it was spicy. A usual hit at La Bodega is the aubergine and halloumi (38LE), and while the ingredients were all there, the dish was unfortunately served a bit cold, which didn't fare well with the cheese. On the other hand, both salads – the artichoke (33LE) and the goat's cheese (36LE) – were vibrant and refreshing, though the dressing on the artichoke was a little on the thick side. We also sampled the mushroom soup (22LE) and French onion soup (21LE); the former was absolutely delicious, being perfectly creamy and full of fresh mushroom flavour. The latter was less enjoyable, though; it was a little too sweet and quite thin. If you're looking for a heartier meal, their beef fillet (95LE) has always been a crowd-pleaser, as is there Chinese style chicken (64LE), while the wide choice of fish dishes are also a safe bet. For dessert, we selected a chocolate soufflé with rum and vanilla ice-cream (30LE). We asked for it without the rum, but regardless, the chocolate pouf of a dessert was probably the downfall of our meal. The whole thing was sloppy, with a suspicious coffee flavour to it. La Bodega of course serves alcohol, where the most expensive bottle of wine, Jardin Du Nil, goes for 230LE. All cocktails are 55LE and beer is about 20LE a bottle, or 46LE for a Heineken draught. While the food faltered in certain areas, dining at La Bodega is generally a very pleasant experience. The service is attentive, while the atmosphere itself is sophisticated yet relaxed. The best thing about La Bodega, however,  is the fact that not much has changed over the years, and for that we have always been thankful.

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The Place Beyond the Pines: Gosling & Cooper in Grand Tale of Fathers & Sons
Published On: 18/05/2013

Every now and then, a film comes along and leaves one completely spellbound and utterly speechless long after the end-credits roll. The Place Beyond the Pines is one such example.   Told in chapters, the story opens with the introduction of Luke Glanton (Gosling); a young motorcycle stunt driver working for a travelling carnival. During one of their stops in New York, he bumps into Ramona (Mendes); a girl with whom he'd had a one-night stand with during a previous rendezvous.  He soon learns that he is the father of Ramona's son, and despite the fact that she is now sharing a life with a boyfriend, Luke is determined to do his part and find a way to provide and care for them. He quits the carnival and befriends low-end mechanic, Robin (Mendelsohn), who convinces Luke that his stunt-riding skills might come in handy in pulling bank robberies. The decision to venture into the world of crime ultimately puts Luke on the radar of Avery Cross (Cooper); a young police officer, and new father, whose story is focused on in the second chapter.  As the two men cross paths, their split-second decisions result in a life-altering moment that will not only have an impact on them, but on generations to come. Director Derek Cianfrance –  who had previously worked with Gosling in heavy 2010 indie drama, Blue Valentine – steps up to a much bigger canvas this time and still manages to deliver another incredibly stirring work of art.  His carefully drawn world is compelling and unpredictable, and the unnerving and deeply moving score from composer, Mike Patton, only adds to the sense of dread that runs underneath the story's surface the whole way through.  The consequences of one's decisions is the primary theme in this grand narrative and Cianfrance – with the penning support of Ben Coccio and Darius Marder – tells it in a way that feels natural and organic. The Place Beyond the Pines has already been tipped for Oscar success, partly due to the fact that Cianfrance has managed to draw out some of the best performances of the year.  Gosling – whose previous collaboration with the director proved to be some of his best work to date – is once again effortless, charismatic and utterly captivating. As a man who desperately wants to do the right thing, Gosling evokes an incredible amount of sympathy to his character, while Cooper – who is slowly making his way to Hollywood elite status – delivers another magnetic performance. Even Mendes, in the role of a torn and distraught single mother, is confident, poised and manages to hold her own throughout.  Transfixing and poetic, The Place Beyond the Pines is truly one of a kind.  Viewers shouldn't be detered by its two-hour-plus running time; great stories like these take time to develop into epics and this is worth every minute. 

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Paul: Cairo's Favourite French Boulangerie Opens its Doors in Mohandiseen
Published On: 16/05/2013

Started as a family-run bakery in 1889, Paul has grown into a full sized Boulangerie and restaurant, and has opened up authentically French branches all over Cairo. Most recently, they've opened up – arguably their prettiest establishment – on Geziret El Arab Street, catching the fashionable shoppers from the near-by Lebanon Street. The black and white front gives the shop a modish look, whilst a large window display of baked good tempts the customer up a set of LED lit steps and through their double doors. We love how this Paul has spread their sophistication right up to the edge of the pavement, with traditional lamp-posts, potted plants and a screen across one side.  The rustic-chic theme continues with the interior; polished wooden tables and chairs, neutral colours and a black and white chequered floor almost transports you to a quaint Parisian cafe. The waiting staff are pleasant, polite and courteous, always serving ladies first – even getting our hand bag it's own chair – whilst being ready and willing to offer their suggestions from the menu. Soon after we were comfortably seated, a complimentary basket full of fresh, flavourful brown and white bread slices was delivered swiftly to our table, along with a delicious olive tapenade, a pot of butter and olive oil and balsamic vinegar. The menu is a vast array of delicious-sounding dishes, made even more exotic by their French titles. Out of a selection of soups and quiches for starters, we opted for one Soupe a l'oignon traditionelle – or onion soup - (35LE) to share. Much to our delight, it was served in the middle of a cut-out brown loaf, rather than a standard bowl. Unfortunately though, the outside of the loaf was slightly charred, tainting the overall taste of the otherwise delectable rich soup.  Bypassing all the sumptuous sounding steak, fish, salads, sandwiches and savoury crepes options, we settled on one poulet roti aux amandes (89LE) and a Gratin de macaroni au poulet (65LE). In English, the poulet was described as roasted almond chicken breast, filled with camembert cheese, whilst the gratin appeared to be a cheesy curried pasta dish, rolled with broccoli and chicken pieces. Considering the prices are slightly on the high side, neither dish looked particularly large, but before long we were struggling to finish them. We couldn't taste a lot of almond in the tender pieces of chicken, although this was probably due to the strong tasting, velvety camembert filling. The side of vegetables were well-cooked, leaving a slight crunch to the carrots, green beans and asparagus, placed alongside a mound of buttery mashed potato puree. The pasta dish was also brilliantly cooked, with a subtle hint of mustard in the creamy curry and cheese sauce. The salad side was fresh and crisp, drizzled with tangy vinaigrette.  As for the drinks, there's plenty to choose from; teas and coffees (13LE-25LE), sodas (13LE), iced drinks (16LE-22LE), fresh juices (19LE-25LE) and Paul's signature cocktails (24LE-29LE). We chose one banana berries (26LE) – a fruity mix of strawberries, blueberries, red grapes, banana and fresh apple juice – and an Apple Cooler (24LE), complete with apple, strawberry and orange juice. Both were positively delectable, fresh, fruitful and incredibly satisfying, with the Banana Berries faring only slightly better in terms of flavour. Paul is also known to be a perfect spot for a relaxing cup of tea and slice of cake. A diverse selection of scrumptious cakes, pastries, macaroons and other sweet treats sit behind a sparkling counter, but are also conveniently listed in the menu. Moving away from the chocolate treats, we went for one sharp, bitter-sweet lemon tart, the 'tartelette citron' (24LE), which we certainly wouldn't hesitate to recommend.  If you're looking for an fashionable, upmarket, safe-bet for dinner or dessert, we'd recommend heading over to Paul. Bon apetite!

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Welcome to the Punch: Slick but Flawed British Crime-Thriller
Published On: 16/05/2013

Good looks aren't everything – everyone knows that.  The very same ideology can also be applied to the world of cinema; when a film has the body and the face, but very little personality to back up the pretty package, the payoff is – more often than not – rather disappointing. Unfortunately, this seems to be the case with British crime-thriller, Welcome to the Punch.   Welcome to the Punch's opening sequence starts off with a heist in London's slick – and eerily empty – Canary Wharf business district. In hot pursuit of elusive thief, Jacob Sternwood (Strong) and his gas-mask wearing motorcycle-riding crew, the young and exceptionally driven detective, Max Lewinsky (McAvoy), will stop at nothing until his target is caught and put behind bars. Unfortunately, Sternwood manages to get away and as a parting gift, Max is left with a bullet in his knee. Fast forward to three years later and Max is still reliving the events from that night and finding it hard to deal with the banality of everyday life. Max's newly-assigned partner, Sarah Hawks (Riseborough), offers some support, but the scar that he's left with – and a routine fluid drain to reduce consistent swelling – plays as a constant reminder of his failure. Soon, Max is given another chance to capture his nemesis when Sternwood decides to emerge from his Icelandic hideout and return to London.  Max, who has been waiting for this chance for three years, immediately jumps on the case, only to uncover a web of conspiracy and lies involving his own police department.     Welcome to the Punch marks Eran Creevy's second feature film after his successful directorial debut back in 2008 with Shifty; a British thriller involving a young cocaine dealer and his life on the shabby streets of London.  This time, Creevy glams up those very same streets; a move that proves to be successful, as Welcome to the Punch is glorious to look at. The opening heist sequence is a piece of cinema any Hollywood big-shot would be proud of and the entire film rests against the twinkly lights of the prominent London skyline, with every scene saturated in a steely blue-grey tone. However, this is where the praise stops.  Scratching beneath its beautifully crafted surface, there's nothing else to hold the story together.  The plot is incoherent, the dialogue is thoughtless and the tension – which is especially needed in a cat-and-mouse thriller such as this – is almost non-existent.   This is far from McAvoy's best work and the role of a copper driven by vengeance just doesn't fit the talented Scotsman. Meanwhile, Strong – whose heavy on-screen presence is hard to deny – picks up most of the slack. Ridiculously slick and polished, Welcome to the Punch is almost picture-perfect. However, it fails to deliver what it initially promises; the punch.

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Mashrabia Gallery: 'Journey Around My Living Room' by Hala Elkoussy
Published On: 15/05/2013

Most of Cairo's art galleries are tucked away in the shady streets of Zamalek, taking sanctuary on the quieter side of town to examine the delicacies of Cairo's visual art scene. Mashrabia Gallery, on the other hand, sits just off from the Egyptian Museum in Downtown. This month, the gallery has taken another step closer into the darkest depths of the city centre with new exhibition, 'Journey Around my Living Room' by Hala Elkoussy, which takes a camera lens to the gritty intricacies of Downtown. The exhibition's creation in the spring of 2012 was an attempt to draw the world's eyes away from the abrasive images of this city in the media, and refocus attention on the overlooked nooks of calm. Entering the exhibition, visitors will find a wardrobe with its three thick wooden doors left ajar, as if it's just been ransacked and abandoned in a flustered hurry. Peeking inside the doors, we found a jumble of forgotten junk; stacks of newspapers, hand-written notes and sepia photos are the most discernable. This introduction to the exhibition serves to remind viewers that they are entering a personal and subjective interpretation of a city and a home. On Elkoussy's journeys around Downtown as a street photographer, the artist attempted to capture the area in all its ramshackle glory; although the objects pictured are often broken, they retain dignity and beauty in their serene composition. Anyone who is even a little bit familiar with the intricacies of Egyptian culture will recognise the images displayed, as most depict common domestic imagery found throughout Egypt, such as abandoned chairs, the patterned oilcloth of street café tables and stray dogs. There are also a few shots that pay homage to hidden gems of the city such as its embattled plant life or detailed embellishments on a chair frame, all signifying the dusty beauty of the area. All the objects have an antique, almost sepia hue to them, which represents Downtown perfectly. The show makes no mention of popular spots, the booming nightlife or the many cafés that have undeniably become part of the city. The artist instead presents a version of Downtown through sentimental remembrance, eternalised in a shabby-chic faded memory; one that cannot comprehend its current modernity. In another city, this show would pit a powerful punch to those of us prone to nostalgia, but in the very city it represents, it's a refreshing readjustment of our perception of Downtown. The exhibition reminds us that we sometimes need a different perspective to fully appreciate the city in which we live. The crux of this exhibition is its ability to put down on paper the parts of Downtown which we catch in the corner of our eye, but don't focus on amid the clatter of human life, traffic and a revolution. Cairo is near impossible to distil into a frozen image, but the attempts to do so here remind us to take a step back, and apply a keener eye to what lies below the overt commotion.

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Bath & Body Works: Sumptuous American Bath Products at Citystars
Published On: 15/05/2013

The abundance of international brands on the Cairo shopping scene really does leave us spoilt for choice. Unless we're mistaken, if there are two things most ladies love, it's shopping and pampering; combine the two and it's sure to be a recipe for success. Since its opening in 1990, American chain, Bath & Body Works, have set up shop in several of Cairo's busiest malls. Before we even saw the shop, we were drawn in by a wave of deliciously fruity fragrances. Following our noses, we wandered into the perfectly organised, perfumed haven. The displays were clearly labelled and organised by product, smell, and as a result, colour too. This, combined with an abundance of testers and a friendly shop assistant, made for pleasant, stress-free browsing. Everywhere we looked we found pampering products with exotic names; a delicious smelling Midnight Pomegranate was available as a shower gel (175LE), body mist (195LE), lotion (150LE) and a heavy, creamy body butter (145LE), which worked miracles on our skin. At the time of our visit, a buy three, get one free promotion was running. A range of aromatic perfumes were also available; from a full-bodied, sensuous Black Raspberry (295LE) or a sweet Warm Vanilla Sugar, to a rich and woody smelling Twilight Woods (295LE). These smells aren't just limited to body mists though; we found many of the same 'flavours' in candle form, ranging from 60LE to 280LE depending on their size – our favourite was the Wild Strawberry Savage candle, which smelt exactly as you would imagine. Pretty oil warmers were available and we also spotted some decorative metal candle sleeves priced from 70LE to 95LE. The products at Bath & Body Works aren't just for personal pampering; attractive gift boxes are ready-made to help make the difficult decision of what to pick that bit easier. For 520LE, shower gel, body lotion, mist, moisturising cream and a small candle all come as a package, wrapped in clear cellophane, complete with a big pink bow. Alongside all of these bath, body and fragrance must-haves, Bath & Body Works also stock travel-sized toiletries, bath accessories such as exfoliating sponges, foot care and beauty goods, as well as several shower and body products for men. Unfortunately, Bath & Body Works doesn't distinguish itself massively from other, comparable international brands, although they do offer a massive variety of sweet-smelling products of similar high quality. We can almost guarantee that if you walk into Bath & Body Works, you'll feel compelled to come out smelling just as good as the shop itself, even if it is a little expensive.  

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Scoops: Delicious Ice Cream at Nile City Towers
Published On: 15/05/2013

Yet another purveyor of frozen yoghurt and ice cream in Cairo has opened its doors! New at Nile City Towers, Scoops is actually pretty good, offering real Italian Ice-cream – or 'Gelato' to Italians - as well as tasty frozen yoghurt. We marched along the concourse to their small, bright pink corner shop to try out their chilled desserts.    The space itself is small but adequate, sporting two large glass counters; one brimming over with tempting ice creams and the other full of tens of colourful toppings. Unfortunately, there is no seating area, meaning that take-away is the only practical solution. Offering both natural and flavoured yoghurts, prices range 20LE-49LE, with the flavoured varieties - which only featured chocolate at the time of our visit – costing only slightly more. We went for a natural small frozen yoghurt with three different toppings; chocolate chip, Kit Kat and granola (29LE) which turned out to be an excellent combination, perfectly complimenting the icy, bitter-sweet, sharp taste of the natural yoghurt. Scoops of Gelato Italiano ice cream range at 13LE-34LE, whilst 400 gram tubs are 68LE and 750 gram tubs are 99LE. To help us decide which flavour to choose, we were given testers of the Ooh La La La Oreo Gelato, Vixeny Vanilla and the Playful Pistachio. All the ice creams were delicious, and almost positively authentic, with the Oreo ice cream tasting incredibly chocolaty with a rich biscuit aftertaste; meanwhile, the vanilla was creamy and fresh, whilst the pistachio boasted a good balance of sweet and nutty. Rather than purchasing a straightforward ice cream, something more unique caught our eye. Scoops sells brightly-coloured flower pots filled with chocolate, strawberry, vanilla or mango ice-cream, topped with chocolate crumbles and a fake flower for 22LE. We went for the exotic mango flavour – a choice we didn't regret. Although the chocolate topping was delicious on itself, and even chewy in parts, the chocolate-mango combination didn't quite work.      Alongside the ice cream range, fun-looking Gelato pops – essentially lolly pops of ice-cream – are priced at 14LE each, 74LE for 6 or 119LE for 12. You can also grab a caramel, vanilla or chocolate milkshake for 30LE, or an espresso for 12LE. Scoops' branding doesn't distinguish itself much from its numerous competitors, and generally doesn't do it justice, because their ice cream truly is delicious – and that's what really counts!

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Coiffeur Sofitel: Quality Salon at Sofitel Cairo El Gezirah
Published On: 14/05/2013

A trip to the Sofitel Cairo El Gezirah is an experience in itself; the tube-shaped structure stands as a figurehead on the southern-most tip of Zamalek. There are plenty of reasons to attend, even if you're not staying the night; an afternoon lounging by the pool or an evening of wining and dining at Nile-side restaurants, Le Deck, El Kababgy or La Palmeraie, provide great opportunities to view Cairo at its best. Another good reason to go is the hotel's hair salon. The salon is open every day between 9AM and 9PM, even during national holidays. The coiffeur is on the hotel's second floor and has signs throughout the hotel. We rang ahead to book, but were told that an appointment would not be necessary and to come whenever we liked. When we arrived, the salon was empty, though the place was well staffed; this is not unusual for the salon, meaning that if you're in a rush – or it's a national holiday – you can rely on the Sofitel for unwavering service. The salon is clean and neat, without any ostentatious displays of girliness or posters of grimacing models – this is a place befitting of the Sofitel name. We were greeted at the till and told to immediately take a seat in the hair-washing chair. The salon has room for four-to-five clients to be seen at a time, and although it's only a small space, it's well laid-out and doesn't feel cramped. The attendant took her time with washing our hair, giving it a good amount of time to soak and even giving us a soothing head massage in the process. The products used smelt delicious and we can now confirm that our hair felt soft and clean for days after the visit. After our hair was professionally wrapped and brushed, the stylist came out to meet us and consult us on what we wanted. He nodded in assurance at our instructions and sure enough, after much snipping and measuring, came up with the desired result and was happy to make any adjustments we asked for. After the hair was cut, so began the styling process, which involved at a blow dry, followed by some a heavy-handed application with straighteners. To our dismay, the stylist curled our hair into tight ringlets so that the cut itself was completely overshadowed - although to his credit, the curls were very professional and stayed in place for the entire day. A wash and blow-dry cost 250LE, and the salon is also equipped to do dyes, extensions and offers a selection of products for customers to use at home. We were truly pleased with the results of our styling and the swift, professional service, which made a Sunday afternoon maybe-I-should-get-a-fringe whim, a reality.

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Art Lounge - Al Masar Gallery: 'Table of Life' by Tarek Montasser
Published On: 14/05/2013

'Table of Life' is Egyptian artist Tarek Montasser's first solo exhibition and is currently showing at the Art Lounge of Al Masar Gallery in Zamalek. The collection is relatively small, with still life being the general premise. The artist returned to Cairo in 2004 after years of travelling with mixed feelings towards his hometown; changes over the years left him feeling displaced and confused – emotions that are reflected in all the pieces. The first painting that meets you by the entrance, 'Chaos', is simply a canvas full of curved paint tubes. Their shape and resulting pattern look almost like dancing dervishes, though they supposedly represent fallen soldiers in what the artist describes as "a useless battle". His brush strokes are thick and full; there's a fervent hastiness to them and it gives life to the inanimate objects. Many of his images look as though he captures his view of sitting at a table to work. Tables with paintbrushes, pencils, cups of coffee and lamps are depicted, only these have juggling clowns standing in the middle, further expressing his inner madness. 'Noor Loves Apples' and 'They Passed By' are also in the same vein, only these have what look like figurines standing around, casting shadows on the surface below them, looking rather suspicious. There's also a cartoonish quality to some of his work; images of lollipops and cakes look almost edible, and while his brushstroke technique is fairly inconspicuous, the work feels accessible and there's undeniable skill involved in creating such an effect and instilling the exhibition with such a quality. Montasser doesn't use a lot of colour in his work; most of the pieces are more of a muddy shade, but there is still something very vibrant about them. Perhaps it's the combination of the lively brush strokes along with the actual subject, or maybe it's the contrast of the dusty palette against sparse blotches of colour; either way, there is something active in his still life. Although the artist employs one of the oldest forms of painting, there is definitely a quirky element that runs through the conventional approach. It's as though Montasser gives us a peek into his mind, and although the insight reveals a lot of personal frustration, it's also whimsical and entertaining.

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Kamal Shohbur: Making Dresses in the Most Unlikely of Settings

Cairo is all about the mystery, the hidden secrets and what isn't obvious to the eye; it's a city of intrigue and contrast, one that never fails to entertain, amuse and time after time, prove to be a one of a kind experience. It is true that this city isn't always the most extravagant in shopping op