Digitisation partially involves a reliance on technology to solve everyday problems, and make life easier. Providing digital solutions for long standing issues inherently enables new types of innovation and creativity, rather than simply enhancing and supporting traditional methods.
Within the framework a larger state-wide policy preaching for the need for such digital transformations, the Ministry of Interior took the initiative and announced that all its services are available on the Ministry’s website, enabling citizens to request services anytime, and pay through Fawry.
The service was launched on January 25 of this year, allowing citizens to request civil status services such as the replacement of National ID number, birth certificates, vehicle licenses evidence services, compulsory insurance, fines, and renewal of vehicle licenses. The services also allows users to request criminal records and work permits and easily pay for them remotely. Additionally, a delivery service has been made available in many parts of Egypt; in other words, any of the documents you request, will be delivered to your doorstep.
Now, some of you may be concerned that such services will only be made available to inhabitants of larger city centers, namely Cairo and Alexandria, This, however, is not the case; in a collaboration between the General Administration of Traffic Information Systems and Fawry, the service of remotely paying for the renewal of vehicle licenses (and having new licenses delivered) is now available in 21 governorates: Luxor, Aswan, Sohag, Assiut, El-Minya, Beni Suef, Fayoum, El-Beheira, El-Gharbeyya, El-Sharqeyya, South Sinai, El-Qalubeyya, El-Menoufeyya, Damietta, Kafr El-Sheikh, Cairo, Giza, Alexandria, Suez, Ismailia, and Port Said. As such, remote payments and delivery services have been made available in 21 governorates, with plans to expand such services to all other governorates.