The Definitive Guide to Living in the Capital , Cairo , Egypt

Sometimes, when shops expand, attain numerous branches and become household names, they end up forgoing a few of their standards and their service levels take a deep plunge. With this one, however, we found the opposite to be in fact the case, with the service being better than ever.

Located around the fountain area in Cairo Festival City Mall, Chili’s offers both adequate outdoor and indoor seating. With the rather chilly weather (ha!), we opted for indoor seating, and our waiter immediately guided us to an impeccably set table in the non-smoking section, as requested. Carrying the traditional jazzed up American diner trademark look,nothing in this branch of Chili’s particularly stands  out as different.

From the sinful Texas Cheese Fries (52.99 LE) to the Boneless Buffalo Wings (59.99 LE), the appetisers sounded as good as always. The restaurant also offers a few soup and salad options, like the Quesadilla Explosion (55.99 LE), that are anything but bland-sounding. Moving on to the even more dense main course options, we were not disappointed; from sandwiches to steaks to burgers to pastas to chicken dishes, the Americanized Tex-Mex options were endless.

Our Tostada Chips (36.99 LE) were crisp, hot, and fresh and laying before our eyes just 5 minutes after we had ordered them.  Needless to say, we demolished them in a few minutes and our waiter, being as efficient as they come, immediately refilled them for us without having been asked to with a fresh batch. Our main courses arrived just a few minutes later and Chili’s continued to impress us with how tasty and neat everything was.

The Classic Bacon Burger (59.99 LE) was everything a good burger needs to be; the buns tasted fresh and fluffy, the patty was well seasoned and bursting with flavour and the toppings added the right finishing touches to an already perfect burger.  The French fries are also worthy of a mention as they were not at all greasy or over or under salted. Imagine a sizzling mountain of well-marinated chicken strips drenched in Jack cheese and topped with mushrooms and bacon bits and you’ll have The Mushroom Jack fajita (79.99 LE), which we totally devoured to the last bite.

The overall amazing service did not end here, but persisted throughout our whole visit with the manager stopping by to make sure all’s well and our check arriving two minutes after we asked for it.

All in all, Chili’s truly surprised us with the level of quality it has managed to retain throughout the years. Our food arrived on time and was delicious and our waiter was as swift as can be; what more can we ask for?